Entries by Charlotte Forton

Elevating Customer Experiences Through Technology – 7 Essential Technologies for Optimising Customer Journeys

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As our businesses move further and further into the online realm, delivering a smooth, digitised customer experience (CX) has never been more vital. Modern customers have come to expect convenient, meaningful, and consistent interactions with the businesses they engage with, and they increasingly expect these interactions to be supported by intelligent digital solutions. By integrating […]

Elevating Customer Experiences Through Technology – Harnessing IT for Better Customer Outcomes

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In recent years, digitisation has been a key driver of revenue growth for many companies. Digital solutions have enabled businesses to better manage their sales pipelines, achieve more conversions, and offer their services in new and innovative ways. Today, there is greater focus than ever before on improving the customer experience through digitisation. So why […]

What does a future with quantum computers look like?

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Quantum computing is an exciting and evolving deep-tech sector, which could transform parts of society when it comes to fruition. These powerful machines are capable of processing vast amounts of data and could eventually solve problems that are far too advanced for modern supercomputers, which would lead to enormous benefits for humanity. But the journey […]

AI Poses Growing Threat To Next General Election

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Advances in artificial intelligence pose a growing threat to the integrity of the next general election in the UK, Britain’s cyber security agency has warned. The National Cyber Security Centre (NCSC) said countries such as Russia would likely seek to meddle with the outcome of the poll – which must take place by January 2025 – as […]

Google DeepMind Solves Unsolvable Math Problem With AI

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Recent advances in large language models (LLMs) have made artificial intelligence more adaptable than ever before, but that comes with a drawback: lies. Generative AI tends to make things up, but Google DeepMind has devised a new LLM that sticks to mathematical truths. The company’s FunSearch can solve highly complex math problems. Miraculously, the solutions it generates […]

Supercomputer Mimicking a Brain to Unlock AI and Mind Secrets

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A supercomputer scheduled to go online in April 2024 will rival the estimated rate of operations in the human brain, according to researchers in Australia. The machine, called DeepSouth, is capable of performing 228 trillion operations per second. It’s the world’s first supercomputer capable of simulating networks of neurons and synapses (key biological structures that make […]