Latest News for 4TC
We have loads to say!
We have loads to say!
What would happen if an employee lost their laptop today – along with every file they’ve worked on for the past six months?
It’s a scenario many businesses don’t plan for, but with the rise of hybrid and remote working, it’s a rising concern. While the flexibility of remote and hybrid work is great for productivity and work-life balance, it creates real challenges when it comes to data protection.
That’s where direct-to-cloud backup comes in. Designed for the realities of modern work, it ensures your data is protected no matter where you work.
Traditional backup systems were designed for office-bound teams and static infrastructure. They often rely on local servers or backup drives, with the assumption that devices are regularly connected to the corporate network.
For years, this worked well. But today, it’s no longer enough.
In fact, recent research found that more than a quarter (28%) of employees across the UK worked hybrid between January and March 2025. Many of these employees use laptops or personal devices outside secure environments, leaving backup routines inconsistent or entirely absent.
Some common pitfalls with outdated backup approaches include:
Ultimately, these gaps create a ticking time bomb. Whether it’s a lost laptop, a ransomware attack, or simply a corrupted hard drive, the result is the same – valuable data lost, productivity disrupted, and trust potentially damaged.
A direct-to-cloud backup solution is built for the way modern teams work – remote, mobile, and always connected. It eliminates the limitations of traditional backups by allowing data to be securely, automatically, and continuously backed up straight from the device to the cloud.
There’s no need to wait for a user to reconnect to the office network or guess whether backups are running in the background. Every device stays protected, no matter where it’s being used.
Let’s take a closer look at the features that make a proactive IT approach so effective.
At 4TC, we understand that modern businesses need more than just protection – they need resilience, agility, and simplicity.
Our direct-to-cloud solution isn’t a bolt-on or afterthought – it’s part of a bigger commitment to keeping your people, devices, and data secure at all times. Whether you’re a growing SME or a larger organisation embracing hybrid work, we offer:
Remote and mobile working is here to stay – and so are the risks if your devices aren’t properly protected. With a direct-to-cloud backup solution, you can leave outdated backup methods behind and embrace a more reliable way to keep your business data safe.
Contact us today to take the stress out of safeguarding your remote teams and begin building a backup solution that’s designed with your business in mind.
How often do you find a spam email in your inbox? While this might seem like a minor annoyance – just a few dodgy emails that can quickly be deleted and forgotten – spam is far more than just digital junk mail for modern businesses.
It’s a gateway to serious risks, including data breaches, lost productivity, and long-term reputational damage. Let’s break down what spam really is, the hidden costs it’s racking up in your business, and how a managed anti-spam solution with layered protection can stop the risks at the source.
Spam refers to unsolicited and often harmful emails sent in mass. It includes everything from annoying promotions to highly targeted phishing scams, malware-laden attachments, and impersonation attempts. This is becoming an increasing threat to businesses.
In fact, this article reports that nearly 85% of all emails are spam, with many carrying harmful attachments or phishing links. That equates to an extremely high rate of emails that could be a threat. The question is, can your business afford to ignore it?
While spam filters in basic email platforms can catch some junk, they’re not equipped to handle sophisticated attacks. Cybercriminals are constantly evolving their tactics, using AI-generated emails and impersonation techniques to trick even savvy employees.
With more than 40% of UK businesses being hit by a cyber-attack last year (reported in this news article), businesses are being warned about the dangers of phishing scams, especially with the adoption of AI in cybercrime.
It’s a common misconception that spam only wastes a few seconds here and there. It, in fact, often causes much more destruction to your bottom line without anyone noticing. Let’s explore the real costs of poor email filtering:
It’s not enough to continue relying on default spam filters. Especially with current cyber threats becoming increasingly advanced with AI tactics, every business needs a robust and proactive solution. That’s where managed anti-spam with layered protection comes in.
With managed anti-spam, you combine intelligent email filtering with expert oversight that stops malicious content before it reaches an inbox. Layered protection means threats are blocked at multiple stages – giving your business a much stronger security posture. This works by implementing:
At 4TC, our comprehensive IT support and layered protection expertise equip businesses everywhere to prevent the risks of emails. Our managed anti-spam solutions combine smart email filtering technology with expertise to give you peace of mind.
With our complete IT support, you’ll be empowered to work more efficiently, securely, and with confidence. With our layered protection, you get:
Spam emails are more than just an inbox irritation – they’re a hidden drain on your business. From data breaches to productivity loss and reputational risks, the true cost of poor email filtering can be significant.
But with managed anti-spam and layered protection from 4TC, you don’t have to take that risk. We help you block threats before they start – giving your business the secure foundation it needs to thrive.
Contact us today to learn more about our managed anti-spam solutions and expert IT support.
Most businesses think of spam as little more than an annoyance – unwanted ads, random newsletters, or those “you’ve won a prize” emails. But modern spam is far more than digital junk. It’s a gateway for cybercriminals to launch phishing attacks, spread malware, and exploit employees through increasingly convincing social engineering tactics.
Small and medium-sized enterprises (SMEs) must get proactive strategies in place to ensure they don’t fall victim. But traditional email filters simply aren’t enough. To keep your business secure, it’s time to implement managed anti-spam.
The term ‘spam’ no longer just refers to irrelevant messages – it’s now become a common delivery method for dangerous cyber threats. In fact, recent data reveals that 85% of all businesses reported phishing attacks over the past year.
Growing in sophistication, phishing attempts are becoming increasingly difficult to spot due to AI adoption. Cybercriminals are using this advanced technology to send emails that mimic trusted senders but contain malicious links or attachments. These threats can result in:
It could be a convincing email from a supplier requesting an urgent invoice payment or an internal-looking message asking staff to update their credentials – phishing has never been more realistic or dangerous.
For SMEs, every email presents both a valuable communication channel and a potential security threat. Especially with their often-limited in-house IT resources, it’s easy to underestimate just how dangerous a single phishing email can be.
Managed anti-spam protection offers a smarter, more strategic approach that strengthens your defences without adding complexity. This makes sense for SMEs because they gain advanced tools like:
At 4TC, we understand the pressures SMEs face when it comes to protecting business data and communications. That’s why our proactive IT support and managed anti-spam services are built with security, simplicity, and scalability in mind. We go beyond basic spam filtering by offering:
At 4TC, we help businesses in all sectors keep email threats at bay – without overloading your internal teams.
Today’s email threats are more sophisticated, targeted, and potentially damaging than ever before. Spam acts as a key entry point for phishing attacks, malware, and fraud.
With managed anti-spam protection, businesses can take a proactive and intelligent approach to security. By using advanced filtering, real-time threat detection, and customised email policies, SMEs can reduce risk, improve compliance, and enable their teams to work without interruption.
Get in touch today to find out how we can help strengthen your email defences and support your business with expert IT services for SMEs.
In today’s digital landscape, cyber security threats have become one of the most pressing concerns for businesses of all sizes. From sophisticated ransomware attacks to data breaches that can cripple operations overnight, the threat landscape continues to evolve at an alarming pace. Traditional reactive approaches to IT Support are no longer sufficient to protect modern businesses from these persistent and increasingly complex cyber threats.
This is where Fully Managed IT Support emerges as a game-changing solution. By providing comprehensive, round-the-clock protection and Proactive IT Management, fully managed services offer businesses the robust cyber security framework they need to stay ahead of emerging threats. Rather than waiting for problems to occur, this approach focuses on prevention, early detection, and rapid response to ensure business continuity and data protection.
The Growing Landscape of Cyber Threats
Modern businesses face an unprecedented array of cyber security challenges that can strike at any moment. Understanding these threats is crucial for implementing effective defence strategies through comprehensive IT Services.
Common cyber threats include:
The financial and operational impact of these threats cannot be overstated. Recent studies indicate that the average cost of a data breach has reached record levels, with many businesses struggling to recover from the reputational damage and operational disruption. Small to medium-sized enterprises are particularly vulnerable, as they often lack the resources and expertise to maintain robust cyber security measures independently.
What makes these threats particularly dangerous is their evolving nature. Cybercriminals continuously adapt their tactics, using artificial intelligence and machine learning to create more sophisticated attacks that can bypass traditional security measures. This constant evolution requires businesses to maintain vigilant, adaptive security postures that can only be achieved through professional Fully Managed IT Support.
The Role of Fully Managed Services in Continuous Protection
Fully Managed IT Support transforms cyber security from a reactive afterthought into a proactive, comprehensive defence strategy. Unlike traditional break-fix models, managed services provide continuous oversight and protection that operate around the clock, ensuring businesses maintain robust security postures even when internal teams are unavailable.
The foundation of effective managed cyber security lies in 24/7 Monitoring capabilities that never sleep. Advanced monitoring systems continuously scan networks, endpoints, and cloud environments for suspicious activities, unusual traffic patterns, and potential security breaches. This constant vigilance enables early detection of threats before they can establish footholds within business networks.
Key components of proactive threat monitoring include:
The rapid response capabilities inherent in managed services are equally crucial. When threats are detected, experienced security professionals can immediately implement containment measures, preventing minor incidents from escalating into major breaches. This speed of response often means the difference between a contained security event and a catastrophic business disruption.
Maintaining Security Through Regular Updates and Patches
One of the most critical aspects of Proactive IT Management involves maintaining current security patches and updates across all business systems. Cybercriminals frequently exploit known vulnerabilities in outdated software, making patch management a fundamental component of effective cyber security strategies.
Fully Managed IT Support ensures that security updates are applied systematically and promptly across entire IT infrastructures. This comprehensive approach eliminates the common problem of forgotten or overlooked systems that can become entry points for attackers. Managed service providers maintain detailed inventories of all software and hardware assets, ensuring no component falls through the cracks.
The patch management process involves careful testing and deployment strategies that minimise business disruption while maximising security benefits. Professional IT Services teams understand the delicate balance between applying critical security updates quickly and ensuring system stability. They implement staged rollout procedures that allow for thorough testing before patches reach production environments.
Effective patch management strategies include:
Compliance and Data Protection Through Managed Services
Modern businesses operate within increasingly complex regulatory environments that demand strict adherence to data protection standards. IT Services providers specialising in managed support understand these compliance requirements and build appropriate safeguards into their service delivery models.
Regulatory frameworks such as GDPR, HIPAA, and various industry-specific standards require businesses to implement specific technical and organisational measures to protect sensitive data. Fully Managed IT Support providers bring expertise in these regulatory requirements, ensuring that cyber security measures align with compliance obligations.
The documentation and reporting capabilities provided by managed services are invaluable for demonstrating compliance during audits. Comprehensive logging, incident tracking, and security event documentation provide the evidence necessary to satisfy regulatory requirements and demonstrate due diligence in protecting sensitive information.
4TC’s Layered Security Approach
At 4TC, our Fully Managed IT Support offering incorporates a comprehensive layered security approach that addresses cyber security threats at multiple levels. This multi-faceted strategy ensures that if one security layer is compromised, additional protective measures remain in place to prevent successful attacks.
Our layered security model encompasses perimeter defence, endpoint protection, network segmentation, and data encryption. Each layer serves a specific purpose in the overall security architecture, creating multiple barriers that attackers must overcome to reach valuable business assets.
4TC’s security layers include:
Our 24/7 Monitoring operations centre provides continuous oversight of all security layers, ensuring rapid detection and response to any suspicious activities. This around-the-clock vigilance means that threats can be identified and contained regardless of when they occur, providing business owners with peace of mind that their operations are protected.
The integration of artificial intelligence and machine learning technologies enhances our threat detection capabilities, enabling us to identify sophisticated attacks that might evade traditional security measures. These advanced technologies continuously learn from new threat patterns, improving our ability to protect clients against emerging cyber security challenges.
Proven Security Outcomes Through Managed Services
Businesses that implement Fully Managed IT Support consistently demonstrate improved security outcomes compared to those relying on reactive IT Support models. The combination of Proactive IT Management, continuous monitoring, and expert incident response creates measurable improvements in security posture and business resilience.
Statistical evidence consistently shows that organisations with managed cyber security services experience significantly fewer successful attacks and reduced incident response times. When security events do occur, the impact is typically contained more quickly, resulting in lower recovery costs and minimal business disruption.
The predictable cost structure of managed services also provides businesses with better budget control compared to the unpredictable expenses associated with security incidents. Rather than facing potentially catastrophic costs from successful attacks, businesses can plan for consistent monthly investments in comprehensive protection.
Measurable benefits of managed cyber security include:
Why Fully Managed IT Support?
The cyber security landscape continues to evolve rapidly, presenting businesses with increasingly sophisticated threats that require professional expertise and advanced technological solutions. Fully Managed IT Support provides the comprehensive protection framework necessary to address these challenges effectively.
Through continuous 24/7 Monitoring, Proactive IT Management, and expert incident response capabilities, managed IT Services transform cyber security from a reactive concern into a strategic advantage. The layered security approach, combined with regular updates and compliance management, ensures that businesses maintain robust protection against both current and emerging threats.
Want to find out how we can help you? Contact 4TC today to discover how our comprehensive managed IT services can strengthen your cyber security posture and protect your business from evolving threats.
When your business relies on technology to operate, grow, and serve customers, the quality of your IT support becomes critical to your success. Many businesses start with basic helpdesk services, assuming they’re getting comprehensive coverage.
But there’s a significant difference between reactive support and fully managed IT support, and understanding this distinction could transform how your business operates.
Fully managed IT support encompasses comprehensive oversight of your entire technology infrastructure. This includes (but isn’t necessarily limited to):
Rather than waiting for problems to occur, fully managed services work to prevent issues before they impact your business operations.
Traditional reactive IT support operates like a fire service. Technicians respond when something breaks down. You submit a ticket, wait for assistance, and hope the problem gets resolved quickly. This approach might seem cost-effective initially, but it often leads to extended downtime, frustrated users, and hidden costs that accumulate over time.
Fully managed services take a fundamentally different approach: proactive IT management. We wrote more about this here, but essentially, instead of waiting for systems to fail, managed services continuously monitor your infrastructure, identifying potential issues before they become problems. This proactive stance means fewer disruptions, improved system performance, and predictable IT costs.
Before you brush off disruptions as a minor inconvenience, the 2024 UK Business Data Survey found that one in ten businesses that stored and processed data outside the company premises experienced server downtime in the past 12 months, highlighting the real risks they face when IT systems fail.
When your systems are monitored around the clock, potential problems are caught early. 24/7 monitoring means your IT infrastructure is watched continuously, even outside business hours. This constant vigilance significantly reduces the likelihood of unexpected failures that could halt operations.
Modern businesses face increasingly sophisticated cyber threats. Fully managed IT support includes comprehensive security measures such as firewall management, intrusion detection, regular security assessments, and employee training. These proactive security measures help protect your business data and maintain compliance with industry regulations.
With reactive support, IT costs can spike unexpectedly when major issues arise. Fully managed services provide predictable monthly costs, making it easier to budget and plan. Additionally, preventing problems typically costs less than fixing them after they occur.
Beyond maintaining existing systems, IT services within a fully managed model include strategic planning to align technology with business objectives. This means your IT infrastructure evolves to support growth rather than hindering it.
One of the most significant advantages of managed IT support is the way it liberates your internal team to focus on core business activities. Instead of dealing with technical issues, which takes up almost two hours of time per week for most small and midsized businesses, your staff can concentrate on serving customers, developing products, and driving growth.
This shift is particularly valuable for growing businesses. Rather than hiring additional IT staff or burdening existing employees with technical responsibilities, you gain access to a team of specialists with diverse expertise – without the associated overhead costs.
24/7 monitoring forms the backbone of managed services. Advanced monitoring tools track system performance, network connectivity, server health, and security status. When anomalies are detected, technicians can often resolve issues remotely before users even notice a problem.
Keeping software current is crucial for security and performance. Managed services include systematic patch management, ensuring all systems receive necessary updates during scheduled maintenance windows that minimise business disruption.
Data protection goes beyond simple backups. Comprehensive managed services include robust backup strategies, testing recovery procedures, and maintaining disaster recovery plans. This ensures business continuity even in worst-case scenarios.
Cyber security requires constant attention (especially for remote employees). Managed services provide ongoing security monitoring, threat detection, incident response, and regular security assessments. This multi-layered approach helps protect against evolving threats.
Beyond technical maintenance, managed services include comprehensive user support. This covers helpdesk services, software training, and guidance on best practices. Well-supported users are more productive and make fewer security mistakes.
Choosing fully managed IT support means partnering with specialists who understand both technology and business needs. Rather than managing multiple vendor relationships, you work with a single team that takes responsibility for your entire IT infrastructure.
This partnership approach brings several advantages:
And, as an extra bonus, the provider takes accountability for system performance and uptime.
Technology continues evolving rapidly, and maintaining expertise across all areas becomes increasingly challenging for individual businesses. Managed service providers invest heavily in training, certifications, and staying current with technological developments.
This expertise ensures your business benefits from best practices, optimal configurations, and proactive problem-solving. Partnering with an experienced provider like 4TC means working with specialists who understand both technical complexities and practical business needs.
The decision to invest in managed IT often comes down to comparing costs versus benefits. While managed services do require a monthly investment, the value typically far exceeds the cost when you consider reduced downtime, improved productivity, enhanced security, and freed internal resources.
Many businesses discover that comprehensive IT services actually cost less than their previous reactive approach when hidden costs are properly accounted for. These hidden costs include staff time spent on IT issues, productivity losses during downtime, security incident recovery, and the opportunity cost of not focusing on core business activities.
The question for most businesses today should be whether they can afford to operate without comprehensive, proactive IT management. With technology becoming increasingly central to business operations, reactive support approaches simply cannot provide the reliability, security, and strategic value that modern businesses require.
Fully managed IT support represents a strategic investment in your business’s operational foundation — ensuring technology enables growth rather than constraining it.
Want to find out how we can help you? Let’s talk about the benefits of managed IT services for your business.
Have you ever found yourself in the midst of an unexpected IT issue and not known what to do? Whether it’s a crashed server, a locked account, or a printer refusing to co-operate just before a deadline, many businesses find themselves needing immediate help without the long-term commitment of a contract. That’s where ad-hoc IT support steps in to offer a flexible, pay-as-you-go lifeline when you need it most. Let’s explore what ad-hoc IT support is, when it’s most useful, and how it offers a practical alternative (or can complement) to managed IT services.
Ad-hoc IT support is a form of on-demand assistance that businesses can call upon when they need help with one-off or short-term IT issues. Outsourcing IT is continuing to rise in popularity, with this article reporting that the UK outsourced IT market is predicted to reach $44.4 billion this year. Moreover, with no contracts or retainer fees, businesses can simply access practical support when they need it. This kind of service is especially beneficial in scenarios such as:
For many London businesses, flexibility is equally as important as reliability when it comes to IT. That’s why ad-hoc IT support is such a valuable option – offering targeted, professional help when you need it, without the commitment of a monthly contract. Let’s explore the benefits of ad-hoc IT support in more detail:
At 4TC, we work with businesses in London, Essex, and the surrounding region to prevent IT issues through implementing proactive IT support that aligns with their goals. Our flexible ad-hoc IT services are designed to equip businesses with the tools they need to get back up and running with minimal fuss.
Our experienced engineers are well-versed in supporting both Windows and Mac environments, and we specialise in FileMaker solutions – a rare expertise that’s helped many of our clients solve complex issues quickly.
Whether it’s onsite IT support in central London or remote assistance for offices in Essex, our team is ready to jump in when you need us most. And if you already have an IT partner? We’re happy to work alongside your existing setup to ensure no disruption to your operations.
Ad-hoc IT support is a cost-effective, commitment-free solution ideal for one-off issues and emergency fixes, covering internal resource gaps, and supplementing in-house or managed IT services. It’s fast, flexible, and perfect for businesses that want expert help – only when they need it.
Contact us today to speak with our friendly team about flexible, expert IT support across London and beyond.
Email: support@4tc.co.uk
Tel: 020 7250 3840
5th Floor, 167‑169 Great Portland Street
London
W1W 5PF
Dew Gates The Street
High Roding
Essex
CM6 1NT