Privacy Policy

This policy relates to the processing of personal data as undertaken by 4TC Services Limited.

The main trading address and registered office of 4TC Services Limited is:

13 Grosvenor Gardens
London
SW1W 0BD
Tel: 020 7250 3840
E-mail: info@4tc.co.uk
Registered in England: 07110448

What are your rights?

You can find out what information we hold about you, and ask us not to use any of the information we collect.
All enquiries should be made in writing to The Compliance Officer at the above address.

If at any point you believe the information we process on you is incorrect you can request to see this information and have it corrected or deleted, if you so wish. If you wish to raise a complaint on how we have handled your personal data, you can contact us on the e-mail above and we will investigate the matter.

If you are not satisfied with our response or believe we are not processing your personal data in accordance with the requirements of GDPR, then you are within your rights to lodge a complaint with the Information Commissioner’s Office (ICO).

Unless otherwise agreed with you, we will only collect basic personal data about you, which does not include any ‘sensitive personal data’.

The full list of your rights under GDPR is shown below:

1. The right to access the personal data we hold on you

2. The right to correct and update the personal data we hold on you

3. The right to have your personal data erased

4. The right to object to processing of your personal data

5. The right to data portability

6. The right to withdraw your consent to the processing at any time for any processing of personal data to which consent was sought.

7. The right to object to the processing of personal data where applicable

8. The right to lodge a complaint with the Information Commissioner’s Office. You can email them via: https://ico.org.uk/global/contact-us/email/, call them on 0303 123 1113, or write to them at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Data Collection

We need to know basic personal data, for example: your name, address, email address, telephone, along with certain business, personal and financial information in order to provide you with our services, and to claim our right to be paid in return for our services, under our standard terms of business if we are contracted to work for your company.

If you do not provide this information then we will be unable to provide the services you have requested. We will not collect any personal data from you that we do not need in order to provide and oversee the services we have agreed to provide you with.

Use of Data

All the personal data we hold about you will be processed by our staff. No third parties will have access to your personal data unless there is a legal obligation for us to provide them with this.

We may also process your personal data if it is necessary for the performance of a contract with you, or to take steps to enter into a contract. An example of this would be processing your data in connection with providing you with services.

We will also communicate with you information about other services we can offer you and update you about our activities.

Where your information is used other than in accordance with one of these uses, we will first obtain your consent to that use. We take all reasonable steps to ensure that your personal data is processed securely.

How long do we keep data?

Typically we keep your personal data for a minimum of 6 years, after which time it will be destroyed if it is no longer required for the lawful purpose(s) for which it was obtained. If you consent to marketing in the future, any information we use for this purpose will be kept with us until you notify us that you no longer wish to receive this information.

Sharing your personal data

Your personal data will only be shared with third parties including other data controllers where it is necessary for the performance of the data controllers’ tasks or where you first give us your prior consent. We may share your data with:

Members of staff in 4TC Services Limited

Our agents, suppliers and contractors. For example, we may ask a supplier to send out newsletters on our behalf, or to maintain our database software, or to provide us with administration, Accountancy and other related services;

Any personal data transferred to countries or territories outside the European Union will only be placed on systems complying with measures giving equivalent protection of personal rights, either through international agreements or contracts approved by the European Union.

We will never sell your personal data.

Changes to this privacy policy

We’ll amend this privacy policy from time to time to ensure it remains up-to-date and accurately reflects how and why we use your personal data.

Your Rights

You can find out what information we hold about you, and ask us not to use any of the information we collect.
All enquiries should be made in writing to:

The Compliance Officer
4TC Services Limited
13 Grosvenor Gardens
London
SW1W 0BD